Biz2Credit maintains an active social video presence, led by insight content and supported by a meaningful mix of customer stories, with Instagram, LinkedIn and YouTube serving as its primary channels. This people- and education-led approach carries through to the website most clearly in customer stories and careers content, where videos provide prominent social proof and employer-brand storytelling. However, video is largely absent from the homepage, product, resource and conversion experiences, limiting its role in explaining financing options and reassuring prospects as they move toward action. The strongest opportunity is to extend its effective storytelling style into product explainers, educational resources and conversion-focused pages.